Frequently Asked Questions
Everything you need to know
Welcome to our comprehensive FAQ section. Find answers to common questions about our luxury diamond jewellery, from ordering and shipping to bespoke services and certifications.
What is FAQ?
Our FAQ section provides detailed answers to the most common questions about JVERI's luxury diamond jewellery, ensuring you have all the information needed to make confident purchasing decisions.
Order & Payment
Shipping
Returns & Exchanges
Product Information
Bespoke Jewellery
DIAMONDS & CERTIFICATION
Keep Your Diamond Brilliant for Years to Come
EVERYDAY CARE
Remove your diamond jewelry before activities that could expose it to harsh chemicals or physical impact. Avoid wearing during exercise, cleaning, or swimming.
CLEANING
Clean your diamond regularly with warm water, mild soap, and a soft brush. Rinse thoroughly and dry with a lint-free cloth to maintain its brilliance.
STORAGE
Store each piece separately in a soft pouch or lined jewelry box to prevent scratching. Diamonds can scratch other gemstones and even other diamonds.
PROFESSIONAL INSPECTION
Have your diamond jewelry professionally inspected and cleaned at least once a year. This ensures settings remain secure and your piece stays in optimal condition.
INSURANCE AND DOCUMENTATION
Keep all certificates and appraisals in a safe place. Consider insuring valuable pieces and update appraisals every few years to reflect current market value.
Your Questions, Answered
Carat weight depends on your budget, style preference, and finger size. A 1-carat diamond is a popular choice, but consider the overall appearance and quality. Sometimes a slightly smaller diamond with better cut and clarity will look more impressive than a larger stone with lower grades.
Cut is the most important factor for brilliance. An excellent cut maximizes light return, creating exceptional sparkle and fire. Even a diamond with perfect color and clarity will appear dull if poorly cut. Always prioritize cut quality for maximum visual impact.
VVS (Very Very Slightly Included) means inclusions are extremely difficult to see even under 10x magnification. VVS1 and VVS2 diamonds are exceptionally clean and represent excellent quality, though the difference is invisible to the naked eye.
Yes, VS (Very Slightly Included) clarity is excellent for most buyers. VS1 and VS2 diamonds appear eye-clean, meaning inclusions are invisible without magnification. This grade offers outstanding value, allowing you to allocate more budget to carat weight or cut quality.
SI (Slightly Included) can be a smart choice if you select carefully. Many SI1 diamonds are eye-clean, especially in smaller carat weights. SI2 requires more scrutiny, but can offer significant value. Always view the specific diamond to ensure inclusions don't affect beauty or durability.
Certification from reputable labs like GIA or IGI provides an unbiased assessment of your diamond's characteristics. It ensures you're getting what you pay for and serves as documentation for insurance. Always insist on certified diamonds for transparency and peace of mind.
Natural diamonds form over billions of years deep in the Earth, while lab-grown diamonds are created in weeks using advanced technology. Both have identical physical, chemical, and optical properties. The main differences are origin, rarity, and price—lab-grown diamonds typically cost 30-40% less.
Yes, lab-grown diamonds are real diamonds. They have the same crystal structure, hardness, brilliance, and fire as natural diamonds. The only difference is their origin. Even gemologists need specialized equipment to distinguish between natural and lab-grown diamonds.
Different shapes create different visual effects. Round brilliants maximize sparkle, while elongated shapes like oval and marquise make fingers appear longer and can look larger per carat. Fancy shapes also reflect personal style—emerald cuts offer elegance, while cushions provide vintage charm.
Round brilliant is the most popular shape, accounting for about 75% of diamonds sold. Its 58 facets are specifically designed to maximize brilliance and fire. However, fancy shapes like oval, cushion, and emerald are increasingly popular for their unique character and often better value per carat.
For most buyers, clarity is more important than color in the higher grades. A VS2 clarity with H color will appear more beautiful than a VVS1 with K color. However, in lower clarity grades, color becomes more noticeable. Balance both based on your priorities and setting choice.
Certificates provide grades within ranges, so two VS2 diamonds may have different inclusion patterns. Cut quality variations within the same grade also affect appearance. Fluorescence, proportions, and even the specific location of inclusions impact how a diamond looks. This is why viewing the actual stone is crucial.
Choose with Knowledge. Wear with Confidence.
At JVERI, we believe that understanding your diamond enhances your connection to it. Our commitment is to simplify the complex, empower your decisions, and ensure every piece you choose is a reflection of both quality and personal meaning.
KNOWLEDGE
We educate, not just sell
TRANSPARENCY
Every detail, clearly explained
QUALITY
Only certified, exceptional stones
PERSONAL GUIDANCE
Tailored to your story
Find the Diamond That Defines Your Story
Your journey to the perfect diamond starts here
CERTIFIED DIAMONDS
Where applicable
EXPERT GUIDANCE
Personalized support throughout your journey
TRANSPARENT INFORMATION
Complete clarity on every specification
SECURE PURCHASE
Protected transactions and authenticity guaranteed
BESPOKE EXPERTISE
Custom design and craftsmanship available
LIFETIME RELATIONSHIP
Ongoing care and support for your jewelry